À L'ÉCOUTE DE VOS BESOINS
Notre priorité : comprendre au mieux vos attentes.
Nous nous investissons pleinement dans la compréhension de vos métiers et de vos problématiques documentaires.
Documentation audit
A comprehensive review of your content and processes
A documentation audit provides a clear view of how your information is created, structured and used across your organisation.
At LCSI, we conduct in-depth documentation audits to analyse your content, documentation workflows and tools, identify weaknesses and risks, and define realistic improvement paths aligned with your industrial context.
The main goal is to improve documentation quality, consistency, efficiency and compliance, while supporting long-term maintainability.
Understanding your documentation environment
Every documentation audit starts with a detailed understanding of your organisation. We work closely with your teams (engineering, quality, maintenance, R&D, customer support) to understand how documentation is produced and used on a daily basis.
This phase allows us to clarify:
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the real scope of your documentation activities,
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how information is collected, validated and updated,
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the tools and formats in use (authoring tools, PLM, DMS, CMS, multiple file formats),
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operational, contractual and regulatory constraints.
This initial analysis forms the foundation of a relevant and actionable documentation assessment.
Review of documentation processes, workflows and tools
We then analyse your documentation processes in detail: task sequencing, validation steps, data reuse, duplication issues and dependencies between teams.
This documentation workflow analysis often reveals:
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Repetitive ortime-consumingtasks
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A lack ofharmonizationof practices
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Tools that are poorly configured or underused
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Templates that no longer reflect the documentation lifecycle
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A lack of sharedstructure to manageand evolvecontent
Based on these findings, we deliver concrete recommendations to simplify workflows, standardise practices and better leverage existing tools.
Documentation quality, writing and compliance assessment
A documentation audit also focuses on the quality of your existing content : structure, readability, terminology, consistency and compliance with applicable standards and regulations.
We identify elements that hinder understanding and propose concrete avenues for improvement: clarify and accessibility of technical explanations, consistency of style and tone across documents, coherence of internal structure, standardisation of technical terminology, effective use of visuals and diagrams.
The goal is to strengthen technical communication and reduce misunderstandings, both internally and for end users.
Layout, structure and document usability
Even technically accurate content can be difficult to use if presentation is not adapted to real-world usage. We assess page layout, visual hierarchy, text-to-image balance, table usage, template consistency and navigation logic.
In many cases, simple structural or layout improvements significantly enhance document usability and reading comfort.
Documentation audit deliverables and action plan
At the end of the documentation audit, we deliver a clear and structured summary including:
Kkey findings from interviews and analyses
Priority improvement axes
Tailored recommendations aligned with your organisation
A phased of global action plan, depending on your objectives
Un plan d’action progressif ou global selon votre stratégie
This output serves as a decision-making tool to improve documentation processes and secure long-term documentation performance.